Explore Frequently Answered Questions


Question: How to Add funds?

Head over to Add funds then select offline payments. Make payments in one of the described modes and send your payment screenshot along with your user email to MAFjet official Whatsapp number 923117500075. 

Funds will update in your account after payment. It takes 30 to 60 minutes to verify and update.

Question: What is Partially status?

Partial Status is when we partially refund the remains of an order. Sometimes for some reasons, we are unable to deliver a full order, so we refund you the remaining undelivered amount.

Example: You bought an order with quantity 10 000 and charged 50$
let's say we delivered 9000 and the remaining 1000 we couldn't deliver, then we will "Partial" the order and refund you the remaining 1000 (5$ in this example).

 Question: What is Cancelled Status

If the Order status is Cancelled, it means the system is unable to Generate Followers/likes/views due to server issues or profile issues, Cancelled status also gets automatically refunded!

Question: The average time of completion on orders?

All orders will complete within 24 hours of the order.
Instagram, YouTube & Facebook orders may take longer to complete (1-3 days)

Question: Will I be refunded for dropped followers or likes?

No, Likes/followers may possibly drop, this is because of the updates on Twitter/Instagram/Facebook/Youtube. This would only be around 2-3 followers per update. max. Some services are available for a refill, they can be refilled again if dropped.
No refunds for the payments.

 Question: can I cancel an order that I've placed on mafjet.com?

No, orders are permanent, and cannot be cancelled by Admin.
All users must be to the public before the order is placed until the order is finished. If the user is on private, please note that a refund is not issued as it will still hit our servers no matter what!

Also note If, for any reason, We found you are doing anything illegal, we reserve the right to withdraw your account from our system, including the balance. We also reserve the right to withdraw all followers/likes/views that you have processed through your account.

Other Questions?

SPEED: We can't speed up orders, the system is automated.

DOUBLE ORDERS: We can't cancel orders if you made the mistake of ordering 2 times on the same link at the same time.

REFILL: For some Services, while a refill has been given, can be refilled by creating a Support Ticket using Order id.